Privacy Policy
Effective Date: March 20, 20
Vanlea Art ("we," "us," or "our") is a premium fine-art studio based in China. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or commission an artwork.
1. Data We Collect
Vanlea Art collects personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products. This includes contact details such as your name, email address, phone number, and shipping address for oil commissions. We also automatically collect certain information when you visit our website, such as your IP address, browser and device characteristics, operating system, and language preferences. This information is primarily used for internal analytics and security purposes.
2. How We Use Your Data
We use the information we collect to fulfill and manage your bespoke art orders, respond to your inquiries, and provide administrative information to you. Your contact information is also used to facilitate delivery of your physical artwork via our logistics partners. If you opt-in to our marketing communications, we may send you information about new collections or special studio offers. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in the emails we send.
3. Legal Bases for Processing
In accordance with Hong Kong laws, including the Personal Data (Privacy) Ordinance, we process your personal data under the following legal bases: the performance of a contract (your order), compliance with our legal obligations, and our legitimate business interests in providing a premium art service.
4. Cookies & Analytics
Our website uses cookies and similar tracking technologies to access or store information. Specific cookies are essential for the store functionality, while others help us analyze site traffic and user behavior to improve the browsing experience.
5. Third-Party Services
We share your data with third-party vendors only to the extent necessary to provide our services. This includes payment processors (to handle transactions securely) and international shipping companies (to deliver your commissions). We do not sell or rent your personal information to third parties.
6. Data Retention
We keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. Your Rights
You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our studio contact details.
8. Contact Us
If you have questions or comments about this policy, you may contact our data protection officer at: Vanlea Art Studio Address: Dafen Oil Painting Village, Longgang, Shenzhen / Hong Kong Branch Office Email: privacy@vanlea.art