Frequently Asked Questions
Explore answers to common questions about our fine oil commission process, artisan techniques, delivery tracking, and more. We transform your photos into hand-painted masterpieces legacy paintings.
Frequently Asked Questions
Welcome to our FAQ page. Here you will find answers to common questions regarding our bespoke oil commissions, ordering process, and more.
Commissions & Designs
How do I start a commission?
Simply reach out via our contact form or request a quote button. We will discuss your vision, reference photos, and size requirements to begin the process.
Payment & Payment Methods
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Payments are typically divided into a deposit and a final balance upon approval.
Formats, Techniques & Styles
What styles can you paint in?
From Renaissance realism to modern impressionism and pop art, our masters are skilled in a vast range of historical and contemporary art styles.
Timing & Delivery
How long does a painting take?
The process usually takes 2-4 weeks for creation, plus drying and shipping time. Larger or highly complex pieces may require additional time.
Changes During the Process
Can I request edits during the process?
Yes, we provide high-resolution photos for approval before the final drying and varnishing. Minor adjustments can be made at this stage.
Low-quality Reference Photos
What if my reference photo is blurry?
Our artists can often work with lower-resolution images by using their expertise to fill in details. We will assess your photo during the consultation.
Certificate of Authenticity
Does my painting come with a certificate?
Yes, all original commissions include a signed Certificate of Authenticity, confirming the creation date, artist details, and masterpiece status.
Payment & Payment Methods
We strive to make the financial aspect of your commission as transparent and secure as possible. Below are details regarding our payment schedules and accepted methods.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. For international clients, we recommend secure online payment platforms to ensure a smooth transaction.
What is the typical payment schedule for a commission?
Usually, we require a 50% deposit to begin the artistic process, with the remaining balance due upon your final approval of the high-resolution digital preview before shipping.
Are there any hidden fees or taxes?
Our quotes include the cost of materials and artistry. Shipping costs and any applicable customs duties for international deliveries are calculated separately based on your location.
Frequently Asked Questions
Find answers to common questions about our bespoke art commissions, ordering process, and shipping details. We strive to make your journey from photo to masterpiece as seamless as possible.
Timing & Delivery
How long does the commission process take?
Typically, an oil portrait takes between 4 to 8 weeks to complete. This timeline includes the initial consultation, the hand-painting process, and the necessary drying time before varnish and shipping.
When will I see the initial concept or draft?
For complex compositions, we provide a digital or charcoal sketch for approval within 7-10 days of the deposit. For direct portraiture, we proceed straight to oil but send a high-resolution preview once the painting phase is complete.
Can I request changes during the process?
Yes. Once we send the high-resolution preview of the finished painting, you can request minor adjustments to ensuring the likeness and atmosphere meet your expectations before we apply the final varnish.
What is the delivery timeline after approval?
After your final approval and drying, the painting requires 3-5 days to dry sufficiently for varnishing and safe packing. Global shipping usually takes 5-10 business days depending on your location.
Timing & Delivery
How long does a custom oil commission take to complete?
The process typically takes 4 to 8 weeks. This timeline accounts for the intricate layering techniques of traditional oil painting and the necessary drying time before the artwork can be safely varnished and shipped.
How will my painting be shipped and tracked?
We use premium art-specialized couriers for global delivery. Your masterpiece is securely packed in reinforced wooden crates or heavy-duty tubes depending on the format. Full tracking details are provided the moment your order departs the studio.
Changes During the Process
Can I request adjustments once the painting has started?
Minor adjustments—such as refining color tones or subtle details—are welcome during the photo preview stage. However, major compositional changes once the oil layers are established may be difficult or require additional fees due to the nature of the medium.
Do I see the painting before it is finalized?
Yes. Every Vanlea Art commission includes a final high-resolution photo proofing stage. We do not apply the protective varnish or ship the painting until we have received your written approval of the work.
Frequently Asked Questions
Welcome to our FAQ page. Here you will find answers to common questions regarding commissions, orders, and our artistic process to ensure a seamless experience from vision to canvas.
Commissions & Designs
How do I start a commission?
To begin, simply upload your reference photo or share your artistic vision with us. Our consultants will then review your request and discuss the best size and style options for your piece.
Payment & Methods
What payment methods do you accept?
We accept all major credit cards, bank transfers, and secure online payment platforms. Payment terms usually involve a deposit to begin the artwork, with the balance due upon your approval of the final piece.
Formats, Techniques & Styles
What styles and sizes are available?
We specialize in a wide range of oil painting techniques, from classical realism and impressionism to contemporary wall designs. Formats range from standard portrait sizes (30x40cm) to large-scale custom canvases.
Timing & Delivery
How long does the process take?
The timeline depends on the complexity and size of the artwork. Generally, a bespoke oil painting takes several weeks to complete and dry before it can be safely varnished and shipped worldwide.
Changes During the Process
Can I request adjustments?
Yes. Once the painting is nearing completion, we send a high-resolution preview for your feedback. We aim for absolute satisfaction and can make minor refinements before the final drying and varnishing stage.
Low-Quality Reference Photos
What if my reference photo is poor quality?
While high-detail photos are preferred, our artists are skilled at reconstructing details. We can work with older or lower-resolution photos to create a cohesive oil masterpiece, though we will consult with you if a photo lacks critical information for a high-standard portrait.
Certificate of Authenticity
Do paintings come with documentation?
Yes. Every original commission from Vanlea Art is accompanied by a Certificate of Authenticity, documenting the artist, materials used, and the date of completion, ensuring the value and legacy of your investment.
Certificate of Authenticity
Is every artwork accompanied by a certificate?
Yes. Every original oil painting and bespoke commission from Vanlea Art includes a hand-signed Certificate of Authenticity. This document serves as a permanent record of the artwork's provenance and quality.
What information is included in the certificate?
The certificate details the title of the work, dimensions, medium (oil on canvas), date of completion, and the artist's signature. It verifies that the piece is a genuine hand-painted work from our studio.
How and when will I receive my certificate?
The Certificate of Authenticity is physically included within your shipping package, typically secured alongside the artwork. For digital records, a scanned copy can be provided upon request after the final balance is settled.
Still have questions?
If your question isn't covered in our FAQ, our team is here to provide personalized assistance for your commission or order.